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Room Hire: Terms and conditions

Payment terms and cancellation policy details. Terms and conditions for catering and room and meeting hire.

Payment Terms

Invoice will be sent within one month of the hire period o r a s soon as practicable if hired within the one month period.

Payment is due no later than 3 working days before the hiring of a room or, if booked within the 3 working days, immediately.

Thanet Training Centre will use its best endeavours to ensure that any meeting or presentation will go ahead as booked.

However, Thanet Training Centre will not be held responsible or liable in the event that the meeting cannot go ahead for reasons outside of its control or because it has not received full, comprehensive details of the IT or other requirements for the meeting or presentation at least 24 hours in advance.

Terms and Conditions


Thanet Training Centre will not accept any bookings if they deem that the nature of the hiring is deemed to be inappropriate.

Thanet Training Centre reserve the right without liability to refuse or cancel any booking.


Will be subject to the following terms;

  • less than one week's notice of cancellation, 50% of room hire fee will be charged;
  • less than 48 hours' notice, 100% of room hire fee plus catering charges will be charged.

Damage or other loss

  • The hirer will be responsible for the conduct and good order of persons attending Elevation House, or outlying areas and buildings, and ensure that no persons not involved in the period of hire are no disturbed or otherwise interfered with.
  • Thanet Training Centre shall not be responsible for any loss or damage to property belonging to the person hiring the room or persons under the control of the hirer.
  • The hirer shall be responsible the repairs or replacement in respect of any costs incurred by Thanet Training Centre for any damage caused to Thanet Training Centre arising from their activity to property, the hired training room, lobby, toilets of building.
  • No items, paper etc should be stuck to the walls under any circumstances.


Smoking is not permitted in the building or on the front steps.


It is the responsibility of the hirer to ensure that they have adequate insurances covering their work activity for the period of the room hire.

Dietary Needs

It is the responsibility of the hirer to ensure that any dietary needs of persons for which catering is provided are communicated to Thanet Training Centre prior to the trainer for persons attending.